Privacy Policy

Privacy Policy Royal711

Your privacy is our priority. This policy transparently explains how royal711 collects, uses, stores, and protects the personal data of every member who uses our platform.

Updated: January 2026

Why Your Data Is Safe with royal711

We do not merely comply with data protection laws — we go further to ensure your privacy is upheld at every stage of platform use.

256-bit SSL Encryption

All data transmitted between your device and royal711 servers is encrypted using bank-grade 256-bit SSL technology. No third party can intercept or read your information while in transit.

Secure Data Storage

Your personal data is stored on servers protected by layered firewalls and strict access controls. Only authorised staff may access sensitive information, and every access is logged for audit purposes.

No Data Sales

Royal711 has never and will never sell your personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to improve your experience on the platform.

Member Privacy Controls

You have full control over your data. Through your account settings, you can review, update, or request deletion of your personal data at any time in accordance with your rights under the law.

Transparent Cookie Management

Royal711 uses cookies only for necessary purposes — including login sessions, user preferences, and platform performance analytics. You can manage your cookie preferences through your browser settings at any time.

PDPA Compliance

The royal711 privacy policy is designed in compliance with the Personal Data Protection Act (PDPA) and relevant international data protection standards, ensuring your rights as a Malaysia user are always protected.

Privacy Commitment: royal711 takes the protection of your personal data very seriously. This policy is written in plain language so you know exactly how your information is used — with no confusing legal jargon.

1

Introduction and Scope of This Policy

This Privacy Policy ("Policy") describes the personal data collection and processing practices of royal711 ("we", "Platform"). It applies to all individuals who access or use the website, mobile app, and services provided by royal711.

When you register an account, make a deposit, use any game, or simply browse the royal711 website, you may provide or we may collect certain information about you. This Policy clearly explains what that information is, how it is used, and the rights you hold in relation to it.

This Policy should be read alongside Terms and Conditions which is the overarching agreement document between you and royal711. Should there be any inconsistency between the two documents on matters relating to privacy, this Privacy Policy shall take precedence.

2

Types of Personal Data We Collect

Royal711 collects various types of personal data depending on how you interact with our platform. Below is a detailed summary of the types of data that may be collected:

Data Category Example Information Primary Purpose
Identity Information Full name, identification card number, date of birth, gender KYC verification & compliance
Contact Information Email address, phone number, residential address Account & support communications
Financial Information Bank account number, e-wallet, transaction records Deposit & withdrawal processing
Technical Data IP address, device type, browser, OS Security & fraud detection
Usage Data Game records, wagering history, login sessions Responsible gaming & analytics
Verification Documents Copy of identity card, utility bills, bank statements KYC identity verification

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, religious beliefs, or political affiliations.

3

How We Collect Personal Data

Royal711 collects personal data through several key channels:

  • Account Registration: When you complete the registration form, you directly provide basic information such as your name, email, and phone number.
  • KYC Verification: During the identity verification process, you will be asked to upload supporting documents as required by the regulatory authority.
  • Financial Transactions: Every time you make a deposit or withdrawal, the transaction details are automatically recorded by our system.
  • Platform Usage: Our system automatically records technical and usage data each time you log in and use the royal711 service.
  • Communication with Us: When you contact our support team via live chat or email, the contents of that conversation are stored for reference and service improvement purposes.
  • Cookies and Similar Technologies: The royal711 website uses cookies to remember your preferences and analyse usage patterns on an aggregate basis.

We never purchase personal data lists from third parties or collect your information from social media without your explicit consent.

4

Purpose of Personal Data Use

Royal711 uses the personal data collected for the following purposes, and only for these purposes:

  • Account Management: Creating, verifying and maintaining your member account including a secure login process.
  • Financial Processing: Processing deposits, withdrawals and any other financial transactions accurately and securely.
  • Regulatory Compliance: Meeting applicable legal requirements including anti-money laundering (AML), counter-terrorism financing (CFT) and KYC requirements.
  • Platform Security: Detecting and preventing fraud, unauthorised access and suspicious activities that could compromise your account or the platform.
  • Customer Support: Providing effective assistance whenever you need help with your account or the platform.
  • Responsible Gaming: Monitoring gambling patterns to identify any signs of problem gambling and offer appropriate assistance.
  • Experience Personalisation: Personalising content, promotions and game recommendations based on your preferences and usage habits.
  • Marketing Communications: Sending promotional information and exclusive offers — only if you have given your consent to receive such communications.
  • Analytics & Improvement: Understanding how the platform is used for the purpose of continuously improving the user experience.

Marketing Consent: You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawing consent will not affect your eligibility to use royal711 services.

5

Data Sharing with Third Parties

Royal711 does not sell your personal data to any third party. However, there are limited situations where we need to share certain information with the following parties:

  • Payment Service Providers: The necessary transaction information is shared with payment processors and financial institutions to enable deposits and withdrawals to be carried out securely.
  • Identity Verification Service Providers: KYC data is shared with trusted third-party verification services to meet regulatory compliance requirements.
  • Game Service Providers: The minimum technical information required is shared with game software providers to ensure a smooth gaming experience.
  • Legal Authorities: royal711 will disclose information when required by law, court order, or a legitimate request from a law enforcement agency.
  • Auditors & Professional Consultants: Lawyers, accountants or auditors bound by professional confidentiality obligations may access certain data in the course of carrying out their functions.

All third parties that receive data from royal711 are required to handle that information in accordance with security standards equal to or higher than those we apply ourselves.

6

Data Storage and Security Measures

Your data security is the absolute priority for royal711. We implement a range of technical and organisational measures to ensure your data is always protected:

  • Encryption in Transit: All data transmitted over the network is encrypted using TLS 1.3 protocol and 256-bit SSL encryption.
  • Encryption at Rest: Sensitive data stored in our database is encrypted using AES-256 standards.
  • Multi-Layered Access Control: Access to personal data is restricted to staff who require it to perform their duties, with strict monitoring and audit logs in place.
  • Periodic Security Audits: Our infrastructure undergoes regular penetration testing and independent security audits.
  • Data Backup: Your data is regularly backed up to a secure, separate location to ensure service continuity.

Data Retention Period: royal711 retains your personal data for as long as your account is active and for the required period after account closure to fulfil applicable legal and regulatory obligations, typically between five and seven years. Data that is no longer needed will be securely deleted or anonymised.

While we take all reasonable steps to protect your data, no security system is completely foolproof. In the event of any data breach affecting your information, we will notify you within the timeframe required by applicable law.

7

Cookies and Tracking Technologies

The royal711 website uses cookies and similar tracking technologies to enhance your experience and ensure platform security. The following are the types of cookies we use:

  • Essential Cookies: These cookies are required for basic website functions such as login session management and security. They cannot be disabled.
  • Preference Cookies: Used to remember your settings and preferences such as language, display format, and game preferences.
  • Analytics Cookies: Helping us understand how users interact with the platform — this data is collected in aggregate and does not personally identify individuals.
  • Security Cookies: Used to detect suspicious activity, bot attacks, and unauthorised login attempts.

You can manage or block cookies through your browser settings. Please note that blocking certain cookies may affect the functionality of some parts of the royal711 platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.

8

Your Rights Regarding Personal Data

As a royal711 member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction promptly.

Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal data from our systems.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request a copy of your data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You may request that we restrict the processing of your data in certain circumstances provided for by law.

To exercise any of the above rights, please contact the royal711 support team via live chat. We will process your request within 30 business days. In some cases, we may need to verify your identity before processing the request.

Limits on the Right to Erasure: The right to data erasure does not apply in full where royal711 remains legally required to retain the data, for example for financial record-keeping and AML/KYC compliance purposes.

9

Protection of Children's Data

Royal711 services are exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal data from minors.

If we discover that a person under the age of 18 has registered an account or provided personal data to us, the account will be closed immediately and all related data will be deleted from our systems as soon as possible.

Parents or guardians who believe their underage child has registered on the royal711 platform are advised to contact our support team immediately so that appropriate action can be taken without delay.

10

Links to Third-Party Websites

The royal711 platform may contain links or references to third-party websites or services from time to time. Please note that:

  • Royal711 is not responsible for the privacy practices or content of those third-party websites.
  • This Privacy Policy applies to the royal711 platform only.
  • When you follow a link to another website, you are advised to read that site's privacy policy before providing any personal information.
  • The presence of links to third-party websites does not mean that royal711 endorses or validates the content, products or services of those websites.
11

Amendments to This Privacy Policy

Royal711 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When significant amendments are made:

  • The "Updated" date at the top of this page will be changed to reflect the latest version.
  • A notification will be displayed on the platform when you log in for the first time after the amendment takes effect.
  • For significant amendments, an email notification will be sent to the address registered in your account.

It is your responsibility to review this Privacy Policy periodically. Continued use of the royal711 platform after any amendments take effect will be considered your acceptance of the updated version.

12

Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the royal711 platform.
  • Email: Send your privacy enquiry to [email protected] — we aim to respond within 2 business days.

When contacting us regarding privacy, please clearly state the right you wish to exercise or the issue you wish to raise so our team can process your request more quickly and effectively.

Our Commitment: Every privacy request we receive is handled with full confidentiality and professionalism. We are committed to providing a clear and accurate response within the stipulated timeframe.

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Ready to Play with Full Confidence?

Your data is protected, your privacy is guaranteed. Register a royal711 account today and enjoy a safe, fair, and enjoyable gaming experience alongside hundreds of thousands of members from across Malaysia.

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